VENUE ENTRY ANNOUNCEMENT
| As part of the continual assessment of risks at our various facilities, new precautionary measures, in line with the government advisories and guidelines, are implemented to ensure a safe environment for the public to keep fit and stay healthy. In addition to having temperature checks and travel and health declarations, the capacity of the facilities will be managed for appropriate physical distances to be observed. All groups and activities will be limited to 10 or fewer persons and entry into the venue will be regulated to ensure safe distancing among visitors. Individuals who are unwell, on Stay-Home Notice, or have recent travel history to countries or regions placed under travel restrictions by the Singapore Government will be prohibited from entering the venue. Information relating to the COVID-19 situation can also be found at moh.gov.sg. For the latest updates of our programmes and activities, please visit sportshub.com.sg/updates. |
HEALTH ADVISORY
| With the recent development of the COVID-19 situation, temperature screening may be implemented at the Singapore Sports Hub and anyone found to have a temperature of 38 degree Celsius and above will not be allowed into the venue. Individuals who are feeling unwell, on Leave of Absence or Stay-Home Notice, or have recent travel history to countries or regions placed under travel restrictions by the Singapore Government will also be refrained from entering the venue. Please visit www.moh.gov.sg for more information. |
SINGAPORE SPORTS HUB WIDENS ITS TICKETING PANEL
| With effect from 1 January 2020, Singapore Sports Hub widens its ticketing operations to include an extended panel of ticketing agents comprising SISTIC, Ticketmaster and Ticketek. These ticketing agents will be authorised to sell tickets to events at the Singapore Sports Hub as appointed by the promoter of each event and all ticketing operations will be solely managed by these authorised ticketing agents. All tickets purchased via Sports Hub Tix prior to 1 January 2020 for events in 2020 remain valid. Click here to read the official media release and for more information, visit our Ticketing FAQs here. |
VENUE CLOSURE DATES
| Planning a visit to the Singapore Sports Hub? Please click here for the venue closure dates to avoid disappointment and an enjoyable day out! |
PERSONAL DATA PROTECTION ACT (PDPA)
| In accordance with the guidelines issued by the Personal Data Protection Commission, we no longer store your NRIC number. For online bookings of our facilities and services and to enjoy the Local Resident Rate, please enter your NRIC number only for verification, NRIC number will be deleted once verified. For walk-in bookings, please produce your NRIC only for sighting and verification to enjoy the Local Resident Rate. |
CLOSURE OF CARPARK 5
| Date | From 24 Jun 2019 |
| Venue | Carpark 5 |
| A section of Carpark 5 at Kallang Leisure Park will be permanently closed with effect from 24 June 2019, Monday. Alternative parking options are still available around Singapore Sports Hub. We strongly recommend leaving your car at home and taking public transport via bus or MRT if you are attending an upcoming event here. For more information, visit here. | |
UPDATES TO SPORTS HUB’S DATA PROTECTION PRIVACY POLICY
| We're writing to let you know about recent updates that we’ve made to our Data Protection Privacy Policy. We at SportsHub treat the security of your data and your privacy with utmost priority, and the updates we have introduced are a reflection of this goal. The updated version of our Data Protection Privacy Policy was effective on our website as of 27th July 2018 and can be viewed here. Please review the changes carefully. By continuing to access or use our website, services or facilities on or after that day, you are agreeing to be bound by the updated Data Protection Privacy Policy. The changes to our Privacy Policy may be viewed here. If you have any questions, please feel free to contact our Personal Data Protection team at dpo@sportshub.com.sg. |
ENHANCED SECURITY MEASURES AT SINGAPORE SPORTS HUB
| Additional security measures have been implemented at the Singapore Sports Hub to be in compliance with the current licensing requirements for events. As these measures are expected to significantly increase the time taken to gain entry into events at the National Stadium and Singapore Indoor Stadium, we would like to encourage all patrons to: • Arrive at least 1 hour before event start time • For quick security clearance, bring only what you need • To reduce queuing time, there are ‘Express Lanes’ for those without bags • Bags exceeding 35cm x 20cm x 30cm will not be allowed into the venue We seek your understanding for the enhanced security measures, in the interest of everyone’s safety. |
POLICE ADVISORY ON ONLINE PURCHASE SCAMS INVOLVING TICKET SALES
| In 2017, there were at least 120 reports of online purchase scams involving the sale of concert tickets. The victims received fake, invalid tickets or did not receive the tickets after payments were made. The public are advised on the following: • Don’t be impulsive – Be wary of online advertisements of concert/show tickets at cheap prices that sound too good to be true! Do not buy on impulse. • Don’t believe – Scammers may use a local bank account or provide a copy of a NRIC/driver’s licence to make you believe that they are genuine sellers. Do not fall for it! • Purchase tickets only from authorised sellers as far as possible. To seek scam-related advice, you may call the National Crime Prevention Council’s anti-scam helpline at 1800-722-6688 or go to www.scamalert.sg. No refunds will be made to any ticket purchase from non-authorised points of sale |
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